Reviews...

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Every client gets my all.

If they chose me out of all the brokers and banks who are out there, I make sure they do not regret it. In fact, I want them to think: “Best choice ever.”

I put so much effort into each and every one of my clients. I try to make them happy. I treat them as I expect a professional to treat myself or my son.

Sometimes everything goes great and that makes for an amazing review.

Sometimes things go a bit sideways, but that is when there is an even bigger opportunity for a great review, because it went wrong and I fixed it. I solved it. I made it work.

Nothing tests a broker quite like a plot twist.

Every single time a client leaves me a review...

When I read it, my heart is in my throat. You just never truly know how they feel, what they think or how it will go.

It is my livelihood on the line with every word that is written about me. It is a warning or a recommendation for others. And people read it. They call me off Google searches and tell me they read my reviews.

I cannot help it. I work so hard for my clients. I give it my all. I think they know it.

When I answer their call when they are out in a home open on a weekend, or when they finish a shift at 11 pm and it is the only time they can talk, or when, with their permission, I speak to the selling agent about their current conditional pre-approval, or when I take the time to run through countless scenarios and what-ifs with them.

Pre-approval gives an indication of what a lender may lend. It is not final loan approval or a guarantee of finance. The lender still needs to assess the property and confirm that its conditions are met.

I take every review personally because this work matters to me. Honest feedback helps me understand what worked and what I can do better.

It makes me very aware of leaving my own reviews and appreciating those who help me out.

I do love my clients.

Each and every one of them.

And then I see a review and I love them even more.