What Could Possibly Go Wrong?

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There will be a never-ending list of things that can go wrong with a property purchase.

When you just do the finance, you also end up working with solicitors, conveyancers, real estate agents, bank departments, government departments and of course, the clients.

You can check that everyone is ready a million times…

But at the last minute, someone, something, somewhere might be missing or wrong—and that’s all it takes for settlement not to occur.

It only takes one…

• One form to be missing.
• One late-night email 12 hours before settlement.
• An X marked in the wrong spot (only detected by the bank settlement team at the last minute).
• Even 50 cents missing in an account.

Any of these can result in a client finding themselves with nowhere to sleep at night because we didn’t settle on the due date.

An amazing team

I am surrounded by an amazing team of bank managers (we call them B. D. emmms), office support staff and colleagues who are always there to help.

It makes all the difference when a client chooses a good settlement agent or conveyancer, because everything is fine until something goes wrong.

That’s when you see who truly works hard, who fights for the client and who has their back.

One tip

When you choose the team to handle your purchase, make sure you choose the right people.

When something goes wrong and I have to call a solicitor at night—and they actually pick up—I thank my lucky stars that my clients chose the right person to help them.

It’s such a relief when I work with someone else who goes above and beyond for our client.

I LOVE MY JOB

But sometimes, it gets sooo stressful.

The implications of mistakes, holdups or missed deadlines are insane.

Clients can lose out on their dream home or they may find themselves with a moving truck outside a property but no keys, because settlement didn’t take place on time.

With so much money involved, the stress is magnified.

The best feeling

So yes, I do lose sleep sometimes because of work.

But when things get fixed and the clients finally get their keys, their money or their car, it is the best feeling in the whole wide world!